Tech CowboyDFW

Services

What I help with

Everything happens at your place, on your own devices, at your pace. You keep notes of what we did so it sticks.

Wondering about cost? See the plans.

Tech help at home

I come to you, sit down beside you and sort out whatever is acting up. Then I show you what I did, so it makes sense next time.

  • Phones and tablets: setup, updates, storage, photos, text and video calls
  • Computers: slow machines, updates, backups, new-computer setup
  • Wi-Fi and home networks, including mesh systems for bigger homes
  • Printers and scanners that stopped talking to anything
  • Smart TVs and streaming (and getting rid of services you no longer use)
  • Video calls with family, photo sharing, telehealth and patient portals
  • Smart home devices: doorbells, thermostats, speakers

Training

Nobody learns anything while someone hovers and clicks for them. We go step by step, you drive, and you keep the notes.

  • One-on-one lessons at your kitchen table, on your own devices
  • Printed notes you can keep by the computer
  • Group talks for libraries, churches, HOAs and senior centers
  • Patient with questions. There are no silly ones.

Internet safety and scam prevention

Scams aimed at older adults are everywhere, and they work by rushing you. A little preparation takes the panic out of it.

  • Safety checkup: an in-home review of your devices and accounts, with a printed checklist to keep
  • Spotting fake websites and look-alike web addresses. A padlock does not mean a site is safe.
  • Scam calls, texts and emails: fake bank alerts, package scams, grandkid-in-trouble calls, tech-support pop-ups, gift card requests
  • Safe downloads: official app stores only, and what to do with a pop-up that says your computer is infected
  • Password managers and strong, unique passwords
  • Two-step sign-in on email and bank accounts, and why you never share a code with a caller
  • Account lockdown: recovery phone and email, Facebook privacy, credit freezes
  • If you have already been scammed: who to call first, what to change, how to report it
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Safety checkup

An in-home review of your phone, computer, email and password management. We close the gaps together and you keep a printed checklist of what to watch for.

Request a checkup

Using AI

AI assistants like ChatGPT and Claude are suddenly everywhere, and they are genuinely useful once you know how to talk to them. I set one up on your phone or computer and show you how to use it for the things you actually do.

  • Setting up an AI assistant on your phone, tablet or computer
  • Asking good questions: recipes, travel plans, letters, explaining a confusing bill or form
  • Using AI to search and sort out answers faster than the web
  • Drafting emails and messages, fixing up photos, summarizing long documents
  • What AI gets wrong, and how to double-check before you trust it
  • Keeping your private information private when you use these tools
  • AI voice and video scams: how a scammer can fake a loved one's voice, and the family code word that beats it
  • For businesses: using AI for customer replies, paperwork and day-to-day tasks

Websites and apps for local businesses

If you run a shop, a practice or a service around here, you need a website that loads fast, reads clearly and gets the phone ringing. Some businesses need more: a mobile app for customers, or a small tool for the back office. I build it, host it and keep it running, so you never have to think about it.

  • Simple, fast, accessible websites that work on every phone
  • Mobile apps for iPhone and Android, from a simple customer app to booking and loyalty
  • Google Business Profile setup so neighbors can find you
  • Contact forms and appointment requests that land in your inbox
  • Small custom apps and tools for the way you actually work
  • Hosting, updates and backups handled for you

Plans

Simple options, explained up front. When you call or send a request, I'll go over what fits and what it costs before anything is booked.

Home visit

By the hour, at your home, for whatever needs fixing or explaining.

Safety checkup

One flat fee for a full review of your devices and accounts, with a printed checklist.

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Neighbor membership

One visit a month plus phone help whenever something acts up, including a "call me before you click" line.

Family package

For adult children who want a trusted neighbor looking after a parent's tech, with updates to you.

Websites and apps

Quoted per project, with hosting and upkeep included.

Not sure which one you need?

Send a request or call, and we'll figure it out together.

Request a visit